jilip Privacy Policy

1. Information We Collect

When you register and use the jilip platform, we collect certain personal information that is necessary to provide you with a safe and functional experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history to process deposits and withdrawals accurately. Device and technical data — including your IP address, browser type, operating system, and session activity — are gathered automatically when you access the platform. Additionally, we may collect identity verification documents such as a government-issued ID when required for account verification under Philippine regulations. All information collected is limited to what is reasonably necessary for the purposes described in this policy. We do not collect sensitive personal information beyond what is required for regulatory compliance and account security.

2. How We Use Your Information

The personal data we collect is used primarily to create and manage your account, process transactions, and deliver the services available on the jilip platform. We use your contact details to send important account notifications, security alerts, and updates about changes to our terms or policies. Identity and financial data are used to verify your eligibility to use the platform and to comply with anti-money laundering and responsible gaming obligations applicable in the Philippines. Technical and usage data help us monitor platform performance, detect suspicious activity, and improve the overall user experience for Filipino players. We may also use aggregated, anonymised data for internal analytics and product development purposes. We will not use your personal information for purposes that are incompatible with those stated in this policy without first obtaining your consent. Marketing communications, where applicable, will only be sent to players who have opted in and can be unsubscribed at any time.

3. Sharing of Personal Data

jilip does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, including payment processors, identity verification providers, and customer support tools — all of whom are bound by strict confidentiality obligations. In cases where we are legally required to do so, we may disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines. If jilip undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. We do not share your personal data with other players or third-party advertisers. Any third party that receives your data on our behalf is required to handle it in accordance with applicable Philippine data protection standards. We regularly review our data-sharing arrangements to ensure they remain appropriate and compliant.

4. Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by law or legitimate business purposes. Transaction records and identity verification documents may be kept for a minimum of five years in accordance with Philippine anti-money laundering regulations. If you request account closure, we will deactivate your account and begin the process of removing or anonymising your personal data, subject to any legal retention obligations that apply. Data that is no longer needed for its original purpose will be securely deleted or anonymised so that it can no longer be linked to you. You may request information about how long specific categories of your data are retained by contacting our support team. We do not retain data beyond what is necessary or legally required. Our data retention practices are reviewed periodically to ensure they remain proportionate and compliant.

5. Cookies and Tracking Technologies

The jilip platform uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions correctly on your device. Essential cookies are required for core platform functionality such as maintaining your login session and remembering your preferences. Analytics cookies help us understand how players navigate the platform so we can identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use third-party advertising cookies or share cookie data with external marketing networks. Our cookie practices are designed to be transparent and to give you meaningful control over your data. For more detail on the specific cookies we use, please refer to the cookie notice available on the platform.

6. Security Measures

We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure server infrastructure, access controls, and regular security assessments. Sensitive information such as passwords is stored using industry-standard hashing techniques and is never stored in plain text. Our team members who handle personal data are trained in data protection best practices and are bound by confidentiality obligations. In the event of a data breach that is likely to affect your rights, we will notify you and the relevant Philippine authorities in accordance with applicable legal requirements. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account. If you suspect any unauthorised access to your account, please contact our support team immediately.

7. Your Rights Under Philippine Law

As a user based in the Philippines, you have specific rights regarding your personal data under the Data Privacy Act of 2012 and its implementing rules. You have the right to be informed about how your data is collected and used, and to access a copy of the personal information we hold about you. You may request corrections to any inaccurate or incomplete data, and in certain circumstances, you may request that we delete your personal information from our records. You also have the right to object to the processing of your data for specific purposes, including direct marketing, and to withdraw consent where processing is based on consent. To exercise any of these rights, you may contact our data protection team through the support channels available on the platform. We will respond to all valid requests within a reasonable timeframe in accordance with applicable regulations. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements in the Philippines. When material changes are made, we will notify registered users through the platform or via the email address associated with their account. The effective date at the top of this page will be updated whenever a new version is published. Continued use of the jilip platform after the effective date of any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you remain informed about how we handle your personal data. Previous versions of this policy may be made available upon request. If you have any questions about the changes, our support team is available to assist you.